Maintenance and repair of your hearing aids
Your hearing aids are precision devices that require regular care to preserve their performance and extend their lifespan. Discover the simple daily habit.
Daily Maintenance: Essential Steps
Regular maintenance helps keep your hearing aids in good condition and ensures optimal listening comfort.
Each evening, take the time to :
- Gently clean the earpieces with a brush or appropriate cleaning tool
- Wipe the device casing with a soft, dry cloth
- Check the wax guards and replace them if necessary
- Avoid using water, alcohol, or non-recommended products
Moisture is one of the main factors that can affect your hearing aids :
- Place your devices in a dehumidifier every night
- Remove them before showering, bathing, or swimming
- Dry them carefully after heavy perspiration
Professional Maintenance
Beyond daily care, an in-clinic cleaning every 6 months helps
maintain your devices in good condition and ensures clear hearing.
- Deep cleaning and gentle removal of earwax
- Technical inspection of each component
- Check of sealing and proper functioning
- Adjustment updates if needed for your comfort
What to Do in Case of a Malfunction ?
Before assuming there is a problem, check :
- Are the batteries new and properly inserted?
- Are the filters free of earwax buildup?
- Is the device turned on?
- Is the battery compartment clean?
Whistling may be caused by :
- A dome that is not properly positioned: reinsert it correctly into your ear
- A worn dome that needs to be replaced
- Earwax buildup in your ear canal
- A setting that needs adjustment by your hearing care professional
- Turn off your devices and remove the batteries
- Gently dry them with a soft cloth
- Place them in a dehumidifier for at least 24 hours
- Avoid any direct heat source (hair dryer, radiator)
- Contact your clinic promptly for a technical check
- Restart your hearing aids and your cellphone
- Make sure Bluetooth is enabled on your phone
- Forget the device in your Bluetooth settings, then reconnect it
- Ensure your control app is up to date
Frequently Asked Questions
Do you have questions about the maintenance or repair of your hearing aids? Here are answers to the most common questions from our patients.
How much time should I spend on daily maintenance ?
Daily maintenance takes only 3 to 5 minutes each evening. This simple routine helps prevent frequent breakdowns and supports the overall condition of your hearing aids.
Can I use alcohol or disinfectant wipes to clean my devices ?
No. Alcohol and solvents can damage the components of your devices. Use only a dry cloth or care products recommended by your hearing care professional to protect your hearing aids.
How often should I change the wax filters ?
On average, filters should be changed every month, depending on your earwax production. If you notice a change in sound clarity or if the filters appear clogged, replace them more frequently.
Can I wear my hearing aids in the rain ?
Most modern hearing aids are designed to resist splashes. However, as a precaution, avoid prolonged exposure and place them in your dehumidifier as soon as possible.
Regular maintenance promotes clear sound quality. Schedule your cleaning appointment today.
